Fabric rapidly investigated the issue using New Relic to identify the highest-impact performance bottlenecks. Rather than attempting a complete system overhaul, the team focused on delivering targeted “quick wins” with the greatest return on investment.

By optimising caching logic, reducing and consolidating inefficient database queries, and moving logging processes off the critical request path, Fabric significantly improved application performance with minimal code changes and disruption.

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The optimisation delivered immediate business value:

• 50% reduction in page load times within just two days.
• Eliminated the primary source of user complaints by dramatically improving application responsiveness.
• Delivered measurable performance gains through targeted, low-effort improvements, avoiding the cost and risk of a major legacy system rewrite.