The basics are covered! Our dedicated operations team will be with you 24/7. With a track record of meeting 99.9% of all our SLAs you can be assured of business continuity.
We think application support needs to be more than an elaborate game of Whac-A-Mole! When we take on an asset we don't just put in basic monitoring, but we also automate the contracts with dependent systems. This ensures that we are the first ones to know if something goes down.
We are not taking on an asset to just keep it alive! We believe in improving these IT assets regularly to make them more robust. Our specialised engineers suggest improvements on a weekly basis to all assets that we look after for you. These include upgrades, security gaps, performance improvements and even business process improvements.
With a dedicated UX team, we strive to help make the asset work harder for you! By making sure that it's delivering on the experience that your users count on, and improving it overtime as the industry progresses or new business process changes happen.
Fill out the form and we'll let you know how.